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Shipping Policy

Effective date: July 20, 2026
Last updated: July 20, 2026

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Aloha Sous Le Soleil, operating as Beachclub (“Beachclub,” “we,” “us” or “our”), provides shipping services for purchases made through the Beachclub online boutique at www.boutiquebc.com.

This Shipping Policy explains how orders are processed, shipped and delivered, as well as your responsibilities as a customer.

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1. Order Processing

Orders are processed after payment has been successfully completed.

  • Orders are typically processed within 1 to 3 business days;

  • Orders are not processed, shipped or delivered on weekends or public holidays;

  • During peak periods, promotions or special events, processing times may be longer.

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You will receive a confirmation email once your order has been placed and a separate notification when your order has been shipped.

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2. Shipping Methods and Delivery Times

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Shipping options and estimated delivery times are displayed at checkout.

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Delivery times are estimates only and may vary depending on:

  • Your location;

  • Carrier delays;

  • Weather conditions;

  • Customs processing (for international orders); and

  • Other factors beyond our control.

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Beachclub is not responsible for delays caused by shipping carriers or external circumstances.

 

3. Shipping Rates

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Shipping fees are calculated at checkout based on:

  • The destination;

  • The size and weight of the order; and

  • The selected shipping method.

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Any applicable taxes or duties are calculated in accordance with applicable laws and may be included at checkout or charged upon delivery, depending on the destination.

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4. Order Tracking

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Once your order has shipped, you will receive a tracking number by email, if available.

Tracking information is provided by the shipping carrier and may take time to update after shipment.

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5. Shipping Locations

 

We currently ship to:

  • Canada; and

  • Selected international destinations, where available at checkout.

If your location is not available at checkout, we may not currently ship to that region.

 

6. Customs, Duties and Taxes

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For international orders:

  • Customs duties, import taxes and other fees may apply;

  • These charges are the responsibility of the customer unless otherwise stated at checkout;

  • Beachclub is not responsible for delays caused by customs clearance processes.

Please check with your local customs authority for more information before placing an order.

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7. Incorrect or Incomplete Addresses

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Customers are responsible for providing accurate and complete shipping information.

Beachclub is not responsible for:

  • Orders shipped to incorrect or incomplete addresses provided by the customer;

  • Delays or additional fees resulting from address errors.

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If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

 

8. Lost, Stolen or Damaged Packages

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Once an order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier.

Beachclub is not responsible for:

  • Lost or stolen packages marked as delivered;

  • Delays caused by the carrier.

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If your package is lost or damaged in transit, please contact us at info@midwaygroup.ca, and we will assist you in filing a claim with the carrier where applicable.

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9. Delivery Issues

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If you experience any issues with your delivery, including delays or missing items, please contact us as soon as possible. We will make reasonable efforts to assist you in resolving the issue with the shipping carrier.

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10. Split Shipments

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In some cases, orders may be shipped in multiple packages depending on product availability or logistics.

You will be notified if your order is split into multiple shipments.

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11. Changes and Cancellations

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Once an order has been placed, we cannot guarantee that changes or cancellations can be made.

If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been processed or shipped.

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12. Contact Us

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For any questions regarding shipping, please contact:

Aloha Sous Le Soleil / Beachclub
701 38e Rue
Pointe-Calumet, Québec J0N 1G0
Email: info@midwaygroup.ca

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